According to new discoveries in Apple's code, Apple may add a new AI-powered assistant to its Apple Support app in iOS 26.
This AI assistant, like ChatGPT, may use generative AI to help users get faster support directly within the support app.
Features of the Upcoming Apple AI Assistant
Generative AI: This assistant will use AI models to answer questions about Apple products and services.
Live Agent Still Available: Users can still contact a real Apple Support agent via Messages if needed.
File Upload Option: The code suggests that you can upload files or images when asking for help.
Powered by partners: Apple may use ChatGPT or similar tools from partners for this feature.
Important things about the Apple AI Assistant app
- Apple warns that the support assistant may sometimes:
- Provide incorrect or incomplete answers
- Show offensive or harmful content
- So, always double-check the AI's answers before following them.
Updates from apple about the AI app
- Apple has yet to officially announce the feature.
- It was discovered by MacRumors' Aaron Paris, who found the feature in Apple's internal code.
- We don't know exactly when it will launch — or if it will even be released for sure.
Where to find the apple ai assistant app?
If released, the AI assistant will be available in: Apple Support app (free on the App Store) This is one of many upcoming features in iOS 26. Apple is also testing a new Apple Maps tool, which was revealed just a day before this news.